Background
I am an accomplished user experience and design leader, successfully building teams, developing effective processes and implementing strategic products, services and customer experiences that exceed business goals and delight the end user. Ive held senior user experience and design leadership roles at both digital agencies and large internal departments. In addition to running my own design studio in San Francisco and my consultancy in New York, Ive consulted for major digital agencies, as well as Fortune 1000 companies.
Brands Ive Worked On
- American Express
- Apple
- BlackRock
- Capital One
- Ford
- Nestlé
- Oracle
- Spotify
Industry Exposure
- Financial Services
- Technology and Startups
- Retail and Ecommerce
- Publishing
- Arts and Media
- Consumer Goods
- Education
- Nonprofits
Design Experience
- Experience Strategy
- Mobile Applications
- Transactional Sites
- Ecommerce Sites
- Software + SaaS Platforms
- Service Design + CX
- Online Marketing + Social
- Branding